UHealthSolutions, Inc., is the nonprofit business affiliate of UMass Medical School. Our mission is simple: to deliver high-performance health care solutions. We provide administrative and business process solutions to help people access benefits and services.
As a nonprofit, mission-driven organization, we have the perspective necessary to develop customized solutions that bridge the connection between health care organizations and the populations they serve. We have 15 years of experience meeting the varied needs of a diverse range of members, providers, and staff, including:
- Populations who are elderly, disabled, and/or have special needs
- Medicare, Medicaid, and dual-eligible populations
- Linguistically and culturally diverse populations
- Health care providers
UHealthSolutions supports our clients by focusing on quality, integrity, and accountability in all that we do — putting the needs of our clients first. Our offerings include:
- Contact Center Services: Our contact center utilizes advanced technology, trained and highly skilled customer service representatives, continuous quality-improvement measures, and best-practice techniques that meet and exceed industry standards.
- Business Process Solutions: We provide an extensive suite of services to enable clients to outsource operational and administrative business processes at any level. Services include consulting, billing and claiming, eligibility and enrollment, benefits coordination, staffing and training services, and technology solutions.
Whether you are seeking to outsource an entire function or functions, or whether you are simply seeking additional capacity for seasonal support, we are prepared to provide a solution tailored to your specific needs. Visit the UHealthSolutions website for more information.