Dr. Ann Lawthers has been involved in research and training related to quality measurement and improvement for the last 20 years. At UMass Medical School's Center for Health Policy and Research, she holds a leadership role as Director of Quality for MassHealth in Office of Clinical Affairs.
Dr. Lawthers’ current focus is on the evaluation of service delivery to vulnerable populations, especially those served by the Massachusetts Medicaid program. She has three broad areas of interest: developing measures of quality, training others in quality measurement and improvement techniques, and evaluating the quality of care delivered to vulnerable populations.
Early in her career, she worked with the Harvard Medical Practice Study to examine physicians’ perceptions of the risks of being sued. Later, in collaboration with Dr. Heather Palmer, Dr. Lawthers pioneered the development of ambulatory care quality measures and then compiled an extensive catalog of clinical quality measures.
Dr. Lawthers is an Assistant Professor in the Department of Family Medicine and Community Health at UMass Medical School. For many years, she also taught international students through the Harvard School of Public Health.
Dr. Lawthers earned her master’s and doctoral degrees at the Harvard School of Public Health.